Friday, September 12, 2008

CHANGE IS BAD!

We lost internet connection on sunday, and after two days of calls, being on hold, talking real slow to someone who did not speak english, we were told it was the modems fault, and that it would take 5 to 7 days to have a new one sent to us for free but with a $19.95 shipping charge......., so we made the switch to comcast.
At first you would think it would be easy to switch..... all you have to do is go to the comcast store and get you new cable internet modem, come home and hook it up.
Well let me tell you........... hooking it up to the wall and the computer was no sweat.
But to make it work, you first have to teach your computers how to connect to the internet,then you have to teach them to remember how to connect to the internet, then you have to teach them about your new e-mail and about how to find your new e-mail internet connection, and how to remember your new e-mail account and how to find your new e-mail account, then tell everyone you want to have e-mail from about your new internet connection and your new e-mail account, and then remind them that the old e-mail address is not working, then you have to tell your old e-mail address to send all of your e-mail that everyone has sent to your old e-mail address to your new e-mail address, then you have to go through all your accounts, every place that you use you e-mail address and teach them that you have a new e-mail address......and on and on it goes.
Change is bad. Or am I just getting old?

3 comments:

Maria Stahl said...

It's not just you. Change IS bad.

This is one of the reasons I adore gmail. I have about 18 email accounts but I run them all through gmail, and it will follow me no matter where I go.

Customer.Connect.Melissa said...

Hello Vann!

I hope the switch over went as smoothly as it could. If you're having trouble or there is anything we can assist you with in using your new Comcast services, please email my team at We_Can_Help@cable.comcast.com.

Kind Regards,
Melissa M.
Comcast Customer Connect
National Customer Operations

derek4messiah.wordpress.com said...

Wow, I'm impressed that Comcast looks for blogs about trouble with Comcast. Pretty cool.

Derek Leman